The payment methods currently available for your purchase are displayed during checkout.

Available options may vary depending on your location, checkout configuration and the payment services available for the transaction.

Please use only the payment methods presented through the official checkout process.

Orders are subject to successful payment authorization. Your payment provider or financial institution may perform its own authorization, fraud-prevention or security checks.

A transaction that cannot be successfully authorized may prevent the order from being completed.

Payment should be completed through the official checkout provided on our store and the applicable payment services used during that checkout process.

Never send complete payment-card details, card security codes, passwords or other sensitive payment credentials to our customer support email.

If you receive a message asking for full payment credentials outside the normal checkout process, do not provide the information.

Product prices and the final amount payable are displayed during checkout before the order is submitted.

The final checkout total may include applicable product charges, shipping charges, discounts, taxes or other amounts shown during checkout.

Please review the final order total carefully before completing payment.

Where a valid discount or promotional offer applies, the adjusted amount should appear in the checkout total before payment is submitted.

Promotional offers may be subject to eligibility requirements, expiration dates, product restrictions or other conditions presented with the applicable promotion.

A payment authorization may temporarily appear as pending while the transaction is being processed by a financial institution or payment provider.

A pending authorization does not necessarily mean that the same order has been charged more than once.

Release times for pending authorizations may depend on the relevant financial institution or payment provider.

If payment is declined, review the information entered during checkout and follow any message displayed during the payment process.

Your bank, card issuer or payment provider may be able to provide additional information about why an authorization was not approved.

If you believe you have been charged more than once for the same completed order, first review your order confirmations and payment statement.

If the issue remains unclear, contact service@ellenshire.com and provide your order number and relevant transaction information.

Do not send complete card numbers or security codes.

Your bank, card issuer or payment provider may apply its own currency-conversion charges, international transaction fees or other account-related charges.

Any such charges are determined by the applicable financial institution or payment provider rather than by 𝐞𝐥𝐥𝐞𝐧𝐬𝐡𝐢𝐫𝐞™.

Where a refund is approved, it will generally be returned through the applicable original payment method.

The time required for a completed refund to appear in your account can depend on the payment provider or financial institution involved.

Refund eligibility remains subject to the applicable Return & Refund Policy.

After an order is successfully submitted, an order confirmation is normally sent using the contact information entered during checkout.

Keep your order confirmation and order number for reference if you later need customer support.

If you have a payment-related question concerning an existing order, contact service@ellenshire.com .

Please include your order number and the email address used during checkout whenever possible.

Do not include complete payment-card information in your support message.